Back to the lesson libraryFOUNDATION · 20 MIN
M38.1 CONNECT THE MECHANISM

Choose an answer from a list

Tally's support desk gets 20,000 messages a day, and each one only needs to go to the right tray. A decision model scores the trays you give it and returns probabilities, and your own software decides what to do next.

LESSON OVERVIEW20 min lesson

Lesson overview

Tally's support desk gets 20,000 messages a day, and each one only needs to go to the right tray. A decision model scores the trays you give it and returns probabilities, and your own software decides what to do next.

What you’ll explore

  • A decision model scores a supplied set of answers for a given situation and returns probabilities, and separate software chooses what to do with them. A valid answer from the list can still be wrong, a probability is not permission to act, and open-ended work needs a different tool.
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